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DDC
| 658 |
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Nhan đề
| Dealing with difficult people |
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Thông tin xuất bản
| Boston, Massachusetts : Harvard Business Review Press, 2018 |
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Mô tả vật lý
| viii, 141 pages ; 18cm. |
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Tùng thư
| HBR emotional intelligence series |
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Tóm tắt
| At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.-- |
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Thuật ngữ chủ đề
| Conflict management. |
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Thuật ngữ chủ đề
| Problem employees |
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Từ khóa tự do
| Emotional intelligence |
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Từ khóa tự do
| Problem solving |
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Địa chỉ
| HVBCTTKho Ngoại văn(3): 40101878-80 |
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| 008 | 081223s2018 vm| vie |
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| 009 | 1 0 |
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| 020 | |a9781633696082 |
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| 040 | |aHVBC |
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| 044 | |avm |
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| 082 | |a658|bDEALING |
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| 245 | |aDealing with difficult people |
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| 260 | |aBoston, Massachusetts : |bHarvard Business Review Press, |c2018 |
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| 300 | |aviii, 141 pages ; |c18cm. |
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| 490 | |aHBR emotional intelligence series |
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| 520 | |aAt the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.-- |
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| 650 | |aConflict management. |
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| 650 | |aProblem employees |
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| 653 | |aEmotional intelligence |
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| 653 | |aProblem solving |
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| 852 | |aHVBCTT|bKho Ngoại văn|j(3): 40101878-80 |
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| 856 | 1|uhttp://thuviendientu.ajc.edu.vn/kiposdata0/kipossyswebfiles/images/sachnv/nv2811/dealingwwith (2)thumbimage.jpg |
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| 890 | |a3|b0|c0|d0 |
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